FAQ'S

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What does it cost?

Our standard prepay service is $185 and our mini cook is $135. We also have various add-ons available.

What does I Hate Cooking provide?

For your convenience, we bring along many of the dried herbs, spices and some pantry basics which we use in our recipes. We also bring most of our cooking utensils, but we will often use your oven. We provide years of experience cooking for families and friends. We prepare all our meals with love and care.

What if we want extra menu choices?

Chat to us about doing smaller serves for each dish. We offer a single additional dish and sides as add ons. The best way to have extra dishes done is to team up with a friend and have a Double Cook. We can do twice as many dishes but then you and your friend get twice as much variety too. Likewise, if you are on your own, you can split the service with a friend and share the dishes. Give us a call to arrange this so that we can leave extra time. We will be adding to the menu regularly so sign up for updates to our service areas and menu options.

Can I use government funding?

Funding is available through many different institutions. We have received payments from the Department of Veteran Affairs, Work Cover, Aged Care packages, NDIS and various insurance organizations. Talk to your provider to see whether you are eligible. Please note that our post pay service is approximately 10% more to cover various admin costs.

Are you registered with the NDIS?

Yes we are registered for our in home cooking service. If our service is reasonable and necessary for your situation and it aligns with your goals, then we can help. Talk to your plan manager or support co-ordinator, or get in touch with us.

NDIA Managed participants can use the following line items as we are registered providers.

Line Item 01_022_0120_1_1 Assistance with the cost of preparation and delivery of meals

OR

Line Item 01_020_0120_1_1 House Cleaning And Other Household Activities

Plan and Self Managed Participants may be able to use other line items.

What if we don’t have enough room to store the food?

You can safely keep 3 days of food in your fridge the remainder in your freezer. I Hate Cooking is committed to helping people in the community. If you have some extra meals that you would like us to send to a family in crisis, we can deliver them for you. We plan to have a network of emergency freezers to place these meals, for when they are needed most.

How many meals will I get?

For a Full Cook we make 5 dishes and we guarantee a minimum of 25 serves.For a Mini Cook we make 3 dishes and we guarantee a minimum of 15 serves.

Each serve weighs around 400-450g serves, so great for a healthy appetite. We can halve the dishes for those wishing to have less food prepared.

What areas do you service?

We are constantly adding areas to our list. Initially covered North Brisbane, but now we have cooks in all mainland state capitals and many regional areas. Scroll to the bottom of the page for a postcode search. Don’t see your area? Shoot us an email and we will let you know when we arrive. If we come close to your area, then we do offer an out of area surcharge starting from $17.00 to travel further.

Who is I Hate Cooking for?

Our service is for everyone. We believe that at some point, everyone needs a hand to simplify their life. Be it a new mum or a working parent feeding a family. An older couple or a single person who does not want to cook for one. People who have had a family member pass and people who are struggling with dietary requirements. We love to help both people who hate cooking and people who don’t.

What extra items do I need to provide?

We will give you plenty of notice about anything we need you to provide. However, we do require the use of your oven for baked dishes. Examples of other items may be baking paper, cake tins or baking supplies. Don’t worry if you don’t have these items. We do have them if needed, it’s just sometimes easier for our cooks to carry less.

Can we use you for entertaining?

Yes! We can help you to select a great menu for your special occasion. Most of our meals can be prepared and reheated with ease so you don’t have to do the cooking. The best part is that you can take all the credit. Nobody will know we have been there and you will look like a domestic goddess.

How will my meals be stored?

You can opt to purchase containers or provide your own. We like to have a shelf clear in your refrigerator where the cold ingredients should be kept until we arrive, and for us to place the meals on completion. You can have meals stored in single or double serves, or you can keep each dish in one large container – whatever suits you. There is a $15 flat fee for plastic containers which we recommend as single use only.

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One of the most common questions we are asked is “How do I become a cook for I Hate Cooking?

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